Help & Support
Most Common Support Questions
Below is a list of our most commonly asked support questions. If your question is not listed below, please consult the FAQs listed to the left of your screen.
- How do I obtain a Certificate of Completion?
- Description of how to obtain your certificate.
- What is your refund policy?
- Our refund policy.
- How do I enroll in a course?
- Steps to enroll into a PBS TeacherLine course.
- Where can I get a transcript?
- How to obtain a transcript
- Has my login changed?
- An explanation of the change in user login for the new PBS TeacherLine site.
- CEU and Grad Credit FAQ
- This Frequently Asked Questions covers all the details regarding CEUs and Graduate Credit.
- Where can I get a receipt?
- Directions on downloading a receipt of enrollment payment.
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